Unveiling the complexity of consumers’ intention to use service robots: An fsQCA approach，COMPUTERS IN HUMAN BEHAVIOR, vol.123 pp.106870- SSCI 2021 蔡慧雯(Stephanie Hui-Wen CHUAH)、Eugene Cheng-Xi Aw、Dewey Yee
“Stop the unattainable ideal for an ordinary me!” fostering parasocial relationships with social media influencers: The role of self-discrepancy，JOURNAL OF BUSINESS RESEARCH, vol.132 pp.146-157 SSCI 2021 Eugene Cheng-Xi Aw、蔡慧雯(Stephanie Hui-Wen CHUAH)
The Future of Service: The Power of Emotion in Human-Robot Interaction，Journal of Retailing and Consumer Services, vol.61 pp.102551- SSCI 2021 蔡慧雯(Stephanie Hui-Wen CHUAH)、Joanne Yu
A silver lining in the COVID-19 cloud: examining customers’ value perceptions, willingness to use and pay more for robotic restaurants，Journal of Hospitality Marketing & Management SSCI 2021 蔡慧雯(Stephanie Hui-Wen CHUAH)、Eugene Cheng-Xi Aw、Cheng Cheng-Feng
The missing link in the promotion of customer engagement: the roles of brand fan page attractiveness and agility，Internet Research SCI 2020 蔡慧雯(Stephanie Hui-Wen CHUAH)、Eugene Cheng-Xi Aw、曾明朗(Ming-Lang Tseng)
Go loud or go home? How power distance belief influences the effect of brand prominence on luxury goods purchase intention，Journal of Retailing and Consumer Services, vol.58 SSCI 2020 Eugene Cheng-Xi Aw、蔡慧雯(Stephanie Hui-Wen CHUAH)、Mohamad Fazli Sabri、Norazlyn Kamal Basha
Wearable XR-technology: Literature review, conceptual framework and future research directions，International Journal of Technology Marketing, vol.13 no.3-4 pp.205-259 Other 2020 蔡慧雯(Stephanie Hui-Wen CHUAH)*
Information Sharing and the Bane of Information Leakage: A Multigroup Analysis of Contract vs. Non-contract"，Journal of Enterprise Information Management SSCI 2020 Wai Peng, Wong、Kim Hua, Tan、蔡慧雯(Stephanie Hui-Wen CHUAH)、曾明朗(Ming-Lang Tseng)*、Wong, Kuan Yew、Ahmad, Shamraiz
Sustaining customer engagement behavior through corporate social responsibility: The roles of environmental concern and green trust.，JOURNAL OF CLEANER PRODUCTION SCI 2020 蔡慧雯(Stephanie Hui-Wen CHUAH)、El-Manstrly, D.、曾明朗(Ming-Lang Tseng)*、Ramayah, T.
Gender differences in the wearable preferences, device and advertising value perceptions: smartwatches vs. fitness trackers，International Journal of Technology Marketing Other 2020 Manali Gupta、Neena Sinha、Pratibha Singh、蔡慧雯(Stephanie Hui-Wen CHUAH)
You inspire me and make my life better: Investigating a multiple sequential mediation model of smartwatch continuance intention，TELEMATICS AND INFORMATICS, vol.43 pp.101245- SSCI 2019 蔡慧雯(Stephanie Hui-Wen CHUAH)*
How functional and emotional ads drive smartwatch adoption: The moderating role of consumer innovativeness and extraversion，Internet Research, vol.29 no.3 pp.578-602 SCI 2019 Krey, N.、蔡慧雯(Stephanie Hui-Wen CHUAH)*、Ramayah, T.、Rauschnabel, P. A.
Reducing temptation to switch mobile data service providers over time: The role of dedication vs constraint，INDUSTRIAL MANAGEMENT & DATA SYSTEMS, vol.118 no.8 pp.1597-1628 SCI 2018 蔡慧雯(Stephanie Hui-Wen CHUAH)*、Rauschnabel, P. A.、曾明朗(Ming-Lang Tseng)、Ramayah, T.
What drives Gen Y loyalty? Understanding the mediated moderating roles of switching costs and alternative attractiveness in the value-satisfaction-loyalty chain，Journal of Retailing and Consumer Services, vol.36 pp.124-136 SSCI 2017 蔡慧雯(Stephanie Hui-Wen CHUAH)*、Marimuthu, M.、Kandampully, J.、Bilgihan, A.
Why do satisfied customers defect? A closer look at the simultaneous effects of switching barriers and inducements on customer loyalty，Journal of Service Theory and Practice, vol.27 no.3 pp.616-641 SSCI 2017 蔡慧雯(Stephanie Hui-Wen CHUAH)*、Rauschnabel, P. A.、Marimuthu, M.、Ramayah, T.、Nguyen, B.
Wearable technologies: The role of usefulness and visibility in smartwatch adoption，COMPUTERS IN HUMAN BEHAVIOR, vol.65 pp.276-284 SSCI 2016 蔡慧雯(Stephanie Hui-Wen CHUAH)*、Rauschnabel, P. A.、Krey, N.、Nguyen, B.、Ramayah, T.、Shwetak, L.
The contribution of perceived firm marketing innovation initiatives to customer perceived value and loyalty: Does switching experience really matter?.，Asian Academy of Management Journal, vol.21 no.1 pp.1-23 Other 2016 蔡慧雯(Stephanie Hui-Wen CHUAH)*、Marimuthu, M.、Ramayah, T.
Information Sharing and the Bane of Information Leakage - 10th Annual European Decision Science Institute (EDSI) Conference University of Nottingham, UK 2019.06 W. P. Wong、蔡慧雯(Stephanie Hui-Wen CHUAH)、Tan, K. H.
Do the role of dedication, constraint, and temptation-based mechanisms on customer loyalty vary for different length of relationship - 8th International Research Symposium in Service Management (IRSSM-8) Seoul, Korea 2017.08 蔡慧雯(Stephanie Hui-Wen CHUAH)、Rauschnabel, P. A.、Ramayah, T.
Does relationship length contribute to heterogeneity in the formation of customer loyalty? Insights from PLS-MGA - 9th International Conference on PLS and Related Methods (PLS’17) Macau, China 2017.06 蔡慧雯(Stephanie Hui-Wen CHUAH)、Ramayah, T.、Rauschnabel, P. A.
Young Service Researcher Award 2017.08.01 授獎單位: International Research Symposium in Service Management (IRSSM